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Card Growth Manager

Loker ini dibuat lebih dari 2 bulan yang lalu

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About Atome Financial

Headquartered in Singapore, Atome Financial is a consumer business unit under Advance Intelligence Group. The products under Atome Financial include:

Atome: A leading buy now pay later brand in Asia Pacific which is currently present in 10 markets and partners over 15,000+ top retailers. Key merchant partners include ZALORA, Sephora, Agoda, SHEIN and Zara.

Kredit Pintar: One of Indonesia's top digital lending apps, regulated and supervised by Indonesia's Financial Services Authority (OJK). Over 10 million downloads, 2 million customer reviews and with a 4.4-star rating on Google Play Store.

As part of the Advance Intelligence Group, a Series-D company and ranked No. 1 on LinkedIn's 2021 Top Startups List in Singapore with over 2,000+ staff worldwide, we are united by a shared vision and purpose: to Advance with Intelligence for a Better Life--for our customers, colleagues and communities.

Our culture is built on values that are core to who we are and what we stand for:

We foster an INNOVATION mindset
We achieve results with EFFICIENCY and excellence
We take pride in the QUALITY of our work
We uphold INTEGRITY in all we do
We embrace COLLABORATION to work across business lines and borders

The role is based in Jakarta and this individual will manage Atome card and its related products (such as QRIS) in Indonesia, including but not limited to Marketing related: manage social media, content, visual design, SEO/ASO, etc

Responsibilities:

Support growth and user operations such as card delivery and activation, member get member campaign, whatsapp user engagement, telemarketing, etc
Support product to improve end to end user experience and journey in the App, champion challenger of the product
Work closely with customer service team to understand user pain points and align with various teams to improve user satisfaction
Work closely with compliance and banking partners to satisfy various regulatory and funding requirements
Work closely with partners (such as merchants) for various joint marketing campaigns and cobrand products.
Top KPI metrics: business performance (overall users issued, transactions, GTV), user satisfaction, NPS score.

Requirements:

Degree holder or above in related disciplines
Minimum 5-10 years’solid marketing planning, execution and management experience in payment/credit financing/banking background
Strong business acumen with excellent analytical and problem solving skills
Excellent negotiation, interpersonal and communication skills
Native in Bahasa, proficient English and multi-national work experience is a plus

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