Deskripsi pekerjaan
- Maintain professional with customers and provide optimal services to same.
- Assist the segment and campaign manager and coordinate with internal clients to plan and fabricate marketing campaigns.
- Coordinate with clients and prepare schedule for all clients.
- Execute effective implementation of marketing campaigns, recommend changes and modifications to various campaign data
- Analyze campaigns and provide recommendation to all campaigns.
- Prepare detailed list-selection criteria and ensure achievement of all objectives
- Perform tests and ensure precision in campaign implementation.
- Maintain all data and update management systems for various campaigns.
- Supervise the response handling and assist in campaign information distribution
- Document all campaign strategies and prepare all promotional activities.
- Assist campaign manager to deliver marketing data and provide support to all campaign planning and marketing campaigns.
- Supervise everyday Interactive workflow and procedures.
- Perform troubleshoot on all campaigns to ensure quality of all programs.
- Monitor inventory for all campaigns on an everyday basis and ensure client satisfaction in all activities.
- Participate in all pricing and planning strategies and assess inventory for same.
- Monitor and resolve all complex ad serving issues.
- Design and monitor all metrics in coordination with account management.
- Analyze systems and recommend improvements to all campaigns and prepare appropriate reports.
- Proven experience of 3-5 years working in the field of CRM or Customer Lifecycle Management
- Technical expertise using CRM tools and analytical systems, understanding how to get optimum value from the platform
- Familiarity to run complicated data sets, and find meaning behind numbers to tweak and hone multifaceted communications programs designed to drive sales.
- Knowledge of online marketing methods and best practices
- Strong mathematical skills to analyze reports and work with large data sets. Degree in analytical field (Maths, Economics, Engineering, Statistics, etc) will be beneficial.
- Organizational skills that will help to juggle competing demands between marketing, sales, customers, and management
- Commercial awareness to understand the target market and design campaigns accordingly
- Strong communication skills along with customer-oriented attitude.
- Comfortable working with multiple stakeholders internal and external, and culturally diverse team members in both English and Indonesians.
