Deskripsi pekerjaan
Job Description
- Manage and lead a function under the Communications team, and take ownership of team development and performance
- Plan and implement buyer communications requests’ strategy with stakeholders
- Execute and initiate projects to support performance optimization and operational excellence improvements within the team
- Evaluate and conduct regular analysis and reporting of communication channels’ (email, notifications, SMS, etc.) performance, develop and execute recommendations for improvement
- Perform daily approvals for seller communications materials, ensuring a smooth process flow
Requirements
- Bachelor’s degree from a reputable university
- 4+ years of experience in Communications, Marketing or related fields
- Demonstrated ability in leading and managing a team (minimum 1 year experience)
- Demonstrated ability in handling various communication channels with a deep understanding of end-to-end communications process (from catering incoming requests to executing it)
- Excellent copywriting and content writing skills, with the ability to understand different language styles that appeal to various target markets
- Excellent organizational abilities and prioritization of initiatives; strong project management skills, and has the ability to breakdown big picture ideas into smaller actionable items
- Possesses a high attention to detail, able to make decisions quickly and effectively, and strong negotiation skills
- Outstanding analytical skills and comfortable with analyzing complex, large scale data sets
- Result-driven attitude and eagerness to adapt with the dynamic environment of e-commerce
- Excellent presentation and communication skills, written and verbal in both Bahasa Indonesia and English
