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Business Operations Executive

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Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. 

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

We are an innovative FMCG distribution business with logistics assets across the region. As our business scales to meet customer demand, we are looking for a candidate who is able to work with our regional and local teams on operational activities centered around data, processes and finance. The goal is to enable our business model to grow speedily and sustainably.

This is a key role that will have an impact in supporting the growth of a regional scale-up. The ideal candidate is someone who has a financial/audit/accounting/consulting background, seeking to translate those skill sets into strategically growing a business.

Responsibilities

  • Identify and execute continuous improvement initiatives to enhance provision of services by reviewing and revising operational processes, policies, standard operating procedures and work instructions and introduce key improvement plans for execution.
  • Supporting daily business operations activities to ensure smooth execution of operations activities, relationship management with different stakeholders to ensure business continuity.
  • Design and implement process improvements to optimize operational and commercial capabilities.
  • Align operational processes, resources-allocation and departmental goals with overall strategy
  • Assess the company's operational and strategic performance timely and identify key areas of improvements.
  • Responsible for all aspects of team resourcing, managing, development and engagement of the team.
  • Responsible for organizing an effective Knowledge Management database to effective search.
  • Develop staff capability, knowledge, skills and understanding of the Operations support operations and business needs. Ensure all SOP are adhered to and documented in a timely and accurate manner.
  • Accountable for achieving the support operations services related target Key Performance Indicators (KPIs), operational level agreements and service levels to the customers.

Requirements

  • Bachelor's Degree in a relevant field.
  • At least 2 years working experience preferred in: Consulting, Audit, Financial controls, Logistics, FMCG supply chain, Operations.
  • Able to work in fast paced environment, solving problems within timelines.
  • Need to analyse business operations and lead on improvement and growth.
  • Need to manage stakeholders from diverse backgrounds.
  • Able to change processes to fit new business needs.
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Jenis kontrak
Full Time
Lokasi
Tanggal posting
27 April, 2022