NinjaVan sedang merekrut seorang
Business Intelligence Analyst, Digital Services
Loker ini dibuat lebih dari 2 bulan yang lalu
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
The Digital Services team provides e-commerce sellers with a suite of digital tools that automates and optimizes the most challenging aspects of the e-commerce process, allowing users to streamline order fulfillment and manage customer experience across various digital channels and platforms, integrating it with our delivery services to create a hassle-free experience.
Responsibilities
- Develop and maintain interactive dashboards, reports, and visualizations tailored for ecommerce / logistics operations, facilitating strategic and operational decision-making.
- Collaborate closely with stakeholders to understand specific data requirements, such as payment status of invoices and seller performance metrics.
- Extract, transform, and load data from ecommerce platforms and databases
- Analyze complex datasets to identify trends, patterns, and correlations that drive business outcomes.
- Define and monitor key performance indicators (KPIs) relevant to ecommerce performance, including payment processing metrics and operational efficiencies.
- Present findings and actionable recommendations to stakeholders, including executives, in a clear and compelling manner
- Stay current with industry trends and best practices in data analysis, business intelligence, and data visualization.
Requirements
- Bachelor’s degree in Computer Science, Mathematics, Statistics, Economics, or a related quantitative field.
- Proven experience as a Data Analyst or Business Intelligence Analyst.
- Experience with Python, R (or other tools for statistical analysis) and data visualization tools (eg. Tableau, Power BI) are preferred but not mandatory.
- Familiarity with ETL processes and data warehouse concepts is also preferred but not mandatory
- Excellent analytical and problem-solving skills, with a keen attention to detail.
- Effective communication skills with the ability to present technical information to non-technical audiences.
- High level of adaptability and resilience in a fast-paced, dynamic environment.
- Eagerness to learn and grow within a collaborative team environment.
Submit a job application
By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the “Notice”) and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the “Company”) for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.
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