Beverage Manager | AYANA Midplaza Jakarta

We are looking for a professional Beverage Manager to be responsible for managing all Bar operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all Beverage orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Responsibilities

• Manage all Bars and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional recipes, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead Beverage team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

• Proven beverage management experience
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with bar and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded