Beauty Advisor, Skin Care (POLA)
LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.
Description of Duties:
- Greeting customers as and when they enter the store.
- Understanding the customers' requirements and specifications.
- Providing the customers with solutions instantly.
- Solving all the customer's complaints and issues about the product.
- Making sure the customer is satisfied with the products offered to them.
- Maintaining a strong relationship with new customers.
- Offering excellent customer service and customer satisfaction.
- Ensuring the space is clean and tidy all the time.
- Processing customer's payments in the form of cash or card.
- Updating customer's information in the computer system for future reference.
- Performing daily inspection of store and inventory room.
- Adhering to all the rules and regulations of the organization.
- Responsible for the store inventory
- Reporting any mishaps and accidents to the Store Manager.
Requirement: (Experience, Knowledge & Skills)
- At least 1 years’ experience in Beauty Retail, Fresh graduate are welcome
- Experience within retail of service sectors or cosmetics industry preferred
- Proficient in using Microsoft Office Tools and other retail software.
- Good ability to explain the product to the customers.
- A presentable and attractive individual.
- Ability to work in a team environment.
- Ability to solve customers' problems promptly.
- Ability to offer outstanding customer service.
- Quick decision-making abilities.
- Excellent interpersonal and organizational skills.
- A detailed and customer-oriented individual.
- Strong work ethics.
- Ability to multi-task.
