Associate Product Manager - Content Platform

About Traveloka

Traveloka is Southeast Asia’s lifestyle super app with a mission to fulfill the lifestyle aspirations of our users. Founded in 2012 by ex-Silicon Valley engineers, we set out to solve a central problem: simplifying travel from Indonesia to the world. That’s how we became Indonesia’s leading travel platform. Today we are so much more than that, our suite of products and services – spanning across travel, local services and financial services – provides our users with an end-to-end solution for their lifestyle needs. From transportation to accommodations, attractions to eateries, and insurance products to financial services, we want to empower the region’s fast growing and highly aspirational consumers to enjoy new experiences and explore the world around them.

Traveloka is more than just a workplace. It’s a dynamic environment centered around the people, where you grow to be the best version of yourselves, creating positive impacts on society, and empower people to fulfill their lifestyle aspirations. Innovation, execution, and continuous development are the traits that Traveloka holds on consistently.

Discover what it's really like to unlock your skills and potential through innovation at Traveloka.

Key Responsibilities

• Responsible for the end-to-end features roadmap in the Content Platform domain handling the user-generated contents (UGC) & the customer reviews and also their implementation by considering the user needs, business goals, and development cost & technical debt.
• Identify and translate how user-facing features reflect platform capability requirements. Propose solutions to mitigate complexities in execution for other teams & stakeholders (suggested workaround).
• Work with Engineering teams to deliver the product features with speed and quality.
• Build relationships with stakeholders across the organization to understand and prioritize needs across use cases and also short & long-term time horizons.
• Exercise good judgment to maintain high product quality. Monitor product quality and ensure the product is solving the user journey (product quality beyond bugs/operation issues).
• Accountable for achieving product success metric targets.
• Plan and manage multiple projects based on the level of urgency and importance of the projects.
• Define regular cadence for updates to key stakeholders.
• Provide recommendations on business process improvement and operational guidelines.

Requirements

• At least 2 years of experience at top-tier multinational tech or engineering firms, multinational banks, or a credible and strong track record in supporting building or growing a business.
• At least Bachelor’s degree in Engineering, Computer Science, Finance, Design, or other fields from top local or overseas universities with strong academic results, MBA is a plus.
• Solid technical background with understanding and/or hands-on experience in software development and web technologies; with an aptitude for solving complex problems.
• Excellent analytical and problem-solving skills and strong intuitions of user behaviors. Have a strong willingness to learn and adapt to change quickly.
• Self-starter with a strong sense of curiosity, strong ownership, a bias for action, and a can-do attitude.
• Team player with proven abilities to navigate stakeholders to deliver outcomes.
• Able to communicate in English and Indonesia, via a verbal and written medium.
• Passion for making the world better through technology.