Associate Director Product Management

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

We are looking for a Associate Director Product Management: Growth, CX & Sales Productivity for our fast-growing Product team. The ideal candidate would have experience developing and launching products in a fast-paced environment. We are building universal products for the Southeast Asian market, so a deep passion for the user-experience and localization is key! You’re comfortable managing through influence and are energized by cross-functional environments.

What You Will Do:

• Representing a key Narrative for the Product Organization
• Managing go-to-market for new products, including messaging & launch plans
• Leading a cross-functional team of engineers & designers to bring the most user-centric products to our investors, borrowers or internal users
• Managing a P&L associated with your Product
• Create industry-leading levels of Customer Delight by delivering Speed, Convenience & highest levels of Transparency though seamlessly digitized experiences including 1. Onboarding journey, 2. Post-Approval Flows and 3. Relationship Management
• This role can be expanded beyond Unification of Product and more aligned towards automation → the process for which (Narrative-setting) you will be part of anyways
• The incumbent will be expected to take on a Horizontal orientation (while Verticals/ Business teams will work with him) → So, crafting Product Solutions that are designed for abstraction, scalability, integrity and coherence will be mission critical

You would be empowered with the following decision rights:

• Conceptualization & execution of growth/experience strategies to deliver against key Product metrics
• Product specs for feature and development: stakeholders will contribute, but you decide what gets shipped

• User persona development, which would inform strategy & specs
• Resource Ownership: Sales CRM Systems, Log-in Experience, SignUp Experience (will need to work closely with Growth, as they will be primary owners), Risk & Fraud Measurement Use Cases - including 3rd Party vendors like Digital Sign, eKYC, Liveness, Automation Use-Cases, including OCR and Bank Statement Integrations, and Sales CRM Ownership

Ultimately, you may shine in this role if you:

• Bachelors/Masters in Computer Science, MBA or a related technical field or equivalent practical experience.
• Demonstrated experience of driving products from concept to implementation
• Enjoy working across cross-functional teams, with a strong focus on manifesting best user experiences
• A lean mindset and customer-centric/problem-based view

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity