Ruangguru is a tech-enabled education company that provides a one-stop learning experience for students to have better access to quality content and service. Ruangguru has allowed students to access better quality educational content in the form of learning videos, question banks, test-prep materials, and study notes. Ruangguru platform has been proven to not only help families reduce the cost for education, but also elevate student outcomes.
Job Descriptions
- Keeping up to date and abreast of our Student progress to pass on relevant information to the Academic and Sales Teams and take necessary actions
- Ensuring each person that walks into the Center is greeted with a warm welcome and as per company policies and standards
- Managing the entrance/lobby area
- Being the support system for any in-center activities as well as managing requests and/or changes efficiently
- Engaging Students and motivating them on every occasion, as well as taking care of prospects to help support the sales team
- Assisting the Onboarding session for new Students to explain how being part of English Academy works and guarantee educational control
- Supporting our Students progress by providing ongoing and consistent support, advice, and feedback
- Promoting the English Academy Method and an all-English environment in consistent and creative ways
- Doing administrative work: attendance recap, class rating, event sign-ups.
Job Requirements
- Level of English: CEFR C1
- University degree or in the final year of studies of an English language degree or equivalent
- Experience in teaching and/or tutoring and/or training is an advantage
- Experience working in a multinational team with different cultures is an advantage
- Experience working or living in an English-speaking country is an advantage
- Detail-oriented; ability to prioritize workload for the team to optimize efficiency
- Excellent interpersonal skills, supportive, business-driven and service-minded
- Ability to work in a fast-paced environment across all levels in an organization
- Willing to work on weekends
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