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Hostess - Mandarin Speaking | AYANA BALI

AYANA 路 Bali 路

Deskripsi pekerjaan

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Hostess to work with our Food & Beverage team at the finest 5-star luxury resort in Bali.

Responsibilities

  • Welcome and warmly greet guests upon arrival, ensuring a pleasant first impression
  • Provide accurate waiting time estimates and efficiently manage the guest waiting list
  • Handle restaurant reservations and coordinate seating arrangements
  • Present menus to guests and introduce them to their assigned Waiter/Waitress
  • Ensure guests receive a warm and courteous farewell upon departure
  • Maintain the cleanliness, organization, and professional appearance of the reception area
  • Handle incoming calls professionally and respond to guest inquiries in a timely manner
  • Assist Mandarin-speaking guests to ensure a smooth and personalized dining experience

Requirements

  • Minimum of 1 year experience in the same position in a large luxury resort
  • Fluent in Mandarin & English
  • Excellent communication skills (via phone and in-person)
  • Availability to work in shifts as needed
  • Good physical condition to walk and stand during an entire shift
  • Diploma in Food & Beverage, Hotel Management, or other relevant fields.

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