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AFTERSALES TEAM LEAD
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About Lamudi
Our mission is to provide any Indonesian the most trustworthy and reliable way to buy a property. We do this by using technology to empower 10,000+ real estate agents and 100's property developers by connecting them to millions of prospective buyers previously beyond their reach. Lamudi.co.id is a property technology company that aims to enable and support all parties along the property seeking, buying, and selling process from our range of products and services.
About the challenge
Do you find satisfaction in preparing a neat sales report? Do you have a customer-centric mindset? Are you someone who is detailed and strict with a timeline? Do you enjoy building good relationships with your clients? Are you looking for a great place to start or further your career?
We are hiring for an Aftersales Team Leader to help us ensure the aftersales process goes seamlessly. As an Aftersales Team Leader, you will be responsible to help our clients with the process of purchasing a property and ensure deals are reported in a timely manner.
About Lamudi
Our mission is to provide any Indonesian with the most trustworthy and reliable way to buy a property. We do this by using technology to empower 10,000+ real estate agents and 100's property developers by connecting them to millions of prospective buyers previously beyond their reach.
What a day at work for you will look like:
- You will handle document support and completion from our clients
- You will negotiate and handles proposal to both client and property developer
- You will liaise with sales and developer for the continuity of the property purchase process
- You will deliver clarity for customers about the deals continuity and whats need to be done to make the property purchase process goes smoothly
- You will make sure all deals are reported in a timely manner
- You will liaise with internal parties (across department) about the unclarity of any internal process that required more information related to member's deal
Is this you?
- Excellent communicator: Able to speak clearly and directly through a friendly tone which can convey respect and empathy
- Excellent negotiation skills: Understands what makes a client tick, and knows how to push for the optimal solution.
- Administrative Skill: Organized, neat, and detail at all times
- Have at least a Bachelor degree from a reputable university
- Have a minimum of 3-years work experience in Sales or Customer Success, 1-year as a Team Leader
- Have a commitment to the job and you are excited to work in a fast-growing startup
- You are eager to learn and willing to go beyond the job description
Our selection procedure in a nutshell
The position reports to the Aftersales Manager. During the interview process, you will meet her, as well as a few business stakeholders and Management Team members.
If you want to become a part of our highly motivated, international team, please click on the 'Apply Now ' button to send us your application! We are looking forward to hearing from you!
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